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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Helping Hands

Helping Hands

January 14, 2025

1  out of  5
rating by Helping Hands
"Horrible customer service."
We responded:
"Thank you for sharing your feedback, Helping Hands. We take customer service very seriously, and it’s concerning to hear about this experience. Unfortunately, we’re unable to find any record of your interactions with us. If there’s been a misunderstanding or an issue you’d like to address, we’d appreciate the chance to make it right. Please feel free to reach out directly so we can better understand the situation and assist you."
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Teresa WALSH

January 2, 2025

5  out of  5
rating by Teresa WALSH
"I have had State Farm for years and several years ago I changed agents. I now have Greg Shamas as my agent, and he is wonderful. He answers his phone and is knowledgeable and kind. He has given me great advise and I couldn't be happier. He has also saved me a lot of money.. Give him a call, you won't regret it."
We responded:
"Thank you, Teresa, for your kind words! I'm glad to hear that you're satisfied with the service and advice provided. It's great to know that I've been able to help save you money as well. If you ever have any questions, feel free to reach out. Your support means a lot!"
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Cynthia Cervantes

December 27, 2024

5  out of  5
rating by Cynthia Cervantes
"We had a unique situation. Greg was able to solve our insurance needs with better coverage than our previous policy and at a lower premium. . He is professional and provides impeccable customer service."
We responded:
"Thank you, Cynthia, for sharing your experience! I'm happy to know that I could assist with your unique situation and provide better coverage at a lower premium. Your kind words about my professionalism and customer service mean a lot. If you have any more questions or need further assistance, feel free to reach out anytime."
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Micalea Fedorov

December 9, 2024

5  out of  5
rating by Micalea Fedorov
"Stay strong, my brother in Christ."
We responded:
"Thank you, my beautiful sister in Christ. Thank you for the encouragement. May blessings abound in your life. "
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Ashly Key

November 15, 2024

5  out of  5
rating by Ashly Key
"Greg Shamas State Farm saved our family $1775 a year on our auto and home insurance. Both Greg and Jasmine are friendly, professional, easy to work with, and truly care about their customers! I highly recommend Greg Shamas State Farm!"
We responded:
"Ashly, thank you so much for your wonderful review! I'm glad we could help your family save money on auto and home insurance. It's fantastic to hear that you found our office friendly and professional. We truly care about our customers and strive to make the process easy and enjoyable. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out! - Greg Shamas - State Farm Insurance Agent, Albuquerque, NM"
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Jerry Mangham

November 13, 2024

5  out of  5
rating by Jerry Mangham
"I met Greg at Sagebrush Church and learned he was an insurance agent. We immediately became friends and I got an incredible agent through our connection. In addition to our great friendship, he also saved me money."
We responded:
"Jerry, thank you so much for your wonderful review! I'm glad our paths crossed at Sagebrush Church and that our friendship has grown. It's great to know that I could help you save money while providing the service you deserve. If you ever need anything or have any questions, don't hesitate to reach out. - Greg Shamas - State Farm Insurance Agent, Albuquerque, NM"
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Susan Sutton

November 13, 2024

5  out of  5
rating by Susan Sutton
"Greg was nice enough to let me just walk in and take care of all my issues. He was able to rewrite four policies for me that I had with various other companies both business and home and auto, and by the time we were finished he had saved me close to $1300 for the year. I suggest you give him a call if you need someone to better your insurance needs."
We responded:
"Susan, thank you for sharing your experience! I'm glad we could assist you with rewriting your policies and help you save a significant amount. It's always our goal to provide efficient and cost-effective solutions for our customers. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Greg Shamas - State Farm Insurance Agent, Albuquerque, NM"
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Randy Gallegos

November 11, 2024

5  out of  5
rating by Randy Gallegos
"I have to say the State Farm family has been very kind, and extremely helpful,to me and my family. Greg Shamas and Jasmine, as well as the whole team is awesome. Thank you for support and to all have wonderful 2024 and 2025 ."
We responded:
"Randy, thank you so much for your kind words! I'm glad to hear that our team, including Jasmine, has been able to support you and your family. Your appreciation means a lot to us. Wishing you a wonderful 2024 and 2025 as well! If you ever need anything, we're here for you. - Greg Shamas - State Farm Insurance Agent, Albuquerque, NM"
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Scott Lopez

September 23, 2024

5  out of  5
rating by Scott Lopez
"Greg goes above and beyond to ensure I’m fully protected. He is always available to answer my questions. Thanks Greg!"
We responded:
"Scott, thank you so much for your kind review! My team and I work hard to make every experience for our customers a positive one! Thank you for sharing. - Greg"
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Lawrence Sherwood

January 2, 2024

5  out of  5
rating by Lawrence Sherwood
"Real helpful and informative!"
We responded:
"I apologize for not responding sooner, Lawrence. Thank you for the kind review. We strive to let you know that we are here to help take care of all of your insurance and financial needs and answer your questions the best we can. "
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Chris Ransick

November 10, 2023

5  out of  5
rating by Chris Ransick
"I highly recommend Greg Shamas and his team at Shamas State Farm Insurance. They are incredibly efficient, approachable, well-informed, and reliable. I trust them with all my insurance needs, including home, and autos. I recommend Greg for any insurance services you may require."
We responded:
"Thank you, Chris for your support and kind words. We are thankful that you and your family are a part of our team. We appreciate you and your business. "
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Frances Alvarado

August 22, 2023

5  out of  5
rating by Frances Alvarado
"Jasmine was very good with helping with my choices of what kind of insurance was best for me very friendly service I would recommend her anytime !"
We responded:
"Hi, Frances. Thank you for your kind words about Jasmine's helpfulness and professionalism. She cares about our customers and helping them be properly covered to manage every day risks. Welcome, Frances. "
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Mark Moran

November 17, 2022

5  out of  5
rating by Mark Moran
"Greg and the entire team are great to work with and very efficient! They offer more than just car or home insurance-it’s a 1 stop shop. They take good care of us and the pricing is great."
We responded:
"Mark, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Greg"
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Loretta Ashe

August 26, 2022

5  out of  5
rating by Loretta Ashe
"Always great customer communications, service!!"
We responded:
"Thank you, Loretta. We do our best and respond as soon as we can because you and your business are important to us."
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Joseph Fresquez

June 8, 2022

5  out of  5
rating by Joseph Fresquez
"Briana M.was very knowledgeable with my auto and homeowners insurance needs. She has followed through with everything she said she was going to do in a very short amount of time. Thank you for your great customer service."
We responded:
"Thank you, Joseph. Briana truly cares about being a good risk advisor. She is constantly learning and growing. She is a good hire for our team. Thank you for trusting us with your insurance and financial services needs."
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Victor Varela

April 12, 2022

5  out of  5
rating by Victor Varela
"Jasmine was great to work with! She is very knowledgeable and very helpful with a great personality."
We responded:
"Thank you very much for your kind words, working with you was fantastic! I appreciate you choosing me at Greg's office. -Jasmine"
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Mamie Sechrest

February 4, 2022

5  out of  5
rating by Mamie Sechrest
"My family and I absolutely love Jasmine. She treats us as if we are family and it is clear she genuinely wants to give us the best rates possible. We are constantly getting savings from working with her. She is the best agent to work with! 10/10 Recommend Jasmine Le Fevre from Greg Shamas State Farm."
We responded:
"Hi Maime, We appreciate you guys and your business. Jasmine is a wonderful asset to the Agency. She loves helping people get good coverage at a great price. She is humbled and grateful for your kind words and wants me to tell you thank you very much."
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Kevin Carr

July 2, 2021

5  out of  5
rating by Kevin Carr
"Greg has great products and professional"
We responded:
"Thank you, Kevin. We appreciate that we get to serve you and your family."
Profile photo of Chamomile Diddell

Chamomile Diddell

November 13, 2020

5  out of  5
rating by Chamomile Diddell
"I recently began working with Jasmine at State Farm in July. Through the transition of getting a new car, she was efficient to get back to me on canceling my old insurance and applying my new one. She was able to send a new insurance card to the dealership in a matter of minutes having just received the information! And it's affordable. I love working with State Farm!"
We responded:
"Thank you, Chamomile for your kind words and review. Jasmine is a blessing. She loves helping people, especially when she can also save you money. We look forward to many more years of working with you, your friends and family. Thank you, again."
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Herman J

August 31, 2020

5  out of  5
rating by Herman J
"Professional and efficient agent and staff. Friendly, helpful and always quick to respond."
We responded:
"Thank you, Herman. It is a pleasure to not only have you pick our agency to do business with but we are becoming friends outside of work. I also like having such a talented person as a friend and customer. I see an Oscar in your future."
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Saxy 1

April 27, 2020

5  out of  5
rating by Saxy 1
"Been with Greg since we moved to NM in 2017. I must say that everyone I've dealt with here, Greg included, is extremely warm and takes great care in serving their customers. Every person has delivered on their promise to get something done, and with speed, efficiency and full transparency. Highly recommend agent Greg Shamas with State Farm!!"
We responded:
"Thank you, Justin. It is our pleasure to give you the type of service you desire and deserve. We thank you and enjoy being your insurance agency."
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Suzan Harris

December 17, 2019

5  out of  5
rating by Suzan Harris
"Greg Shamas office and his staff, especially Sharon, absolutely rock. I have worked for a variety of insurance companies and i can tell you that this office goes above and beyond. In the past two months i have moved my uncle, renewed my notary bond and been in an accident that was not my fault. They helped all the way through it all. They are efficient, thorough and follow through on everything. I will go no where else! Oh, PS. I got a wuote from two competitors and the competitors weren't even close!"
We responded:
"Thank you Suzan for the nice review. We love what we do and helping you makes it all worthwhile."
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Stephen Sena

August 9, 2019

5  out of  5
rating by Stephen Sena
"Excellent professional customer service awesome to work with and I will never State Farm Greg shames is wonderful person"
We responded:
"Thank you Steve for your kind words. We appreciate you and your business."
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Andrew Ben David Hessel

April 5, 2019

5  out of  5
rating by Andrew Ben David Hessel
"Greg, Sharon and the staff here are very caring. They are awesome people who need to be recognized. They are very professional and know insurance."
We responded:
"Thank you, Andrew for your 5 star review and kind words. We appreciate the opportunity to serve you and your family."
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Tracy Bridgen

March 6, 2019

5  out of  5
rating by Tracy Bridgen
"This man is awesome takes his time with you, and gives great rates. Very professional, and a really great guy. Thanks Greg."
We responded:
"My pleasure, Tracy. Thank you for the kind words."